Alle Praktikumsplätze von SumUp

Business Intelligence Intern 6 Monate Praktikum in Berlin


> Your key responsibilities

· Develop procedures to increase operational efficiency and data quality (sales, support, onboarding monitoring)

· Run analysis on existing database to identify existing trends and provide strategic recommendations for future developments

· Technical administration of the Salesforce environment; tasks include customization and implementation fields, workflows, page layouts, dashboards and reports on

· Technical administrator of the call centre system (Natterbox): tasks include call routine and policies, and various configuration (call menu, call reporting etc.)

· Create training materials and train users on system utilization and best practices

· Evangelize and drive user adoption across the organization

· Implement enhancements and roll out new features

· Work cross-functionally to maintain and improve our integrations with different systems

· Develop new applications in Salesforce to structure Sales and operations processes

· Providing day-to-day troubleshooting and support for our rapidly growing pool of end-users


> What we expect of you

· Strong analytical ability and interest in data analysis

· Eager to learn how to work with the number 1 CRM system in the world, Salesforce (previous experience is a plus)

· Excellent project management and Excel skills

· Creativity, communicative, competence and team player attitude

· Willingness to learn and to break the norm

· Good time management and ability to work in a structured and ambitious way

· Good knowledge and working experience with complex Excel charts

· Experience in SQL is a plus

So bewerben Sie sich bei uns

Sounds exciting? Please send your CV and cover letter to We look forward to your application!

And by the way, what you can expect from us

· The option to stay on board as fulltime employee after successful internship

· Get all the fancy gear you need to get things done. We usually offer a last-generation MacBook Pro, a noise-cancelling headset, software licenses you may need, and all the Brazilian fair trade coffee and fresh fruits you can humanly ingest.

· Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga.

· You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization

· Opportunity to travel to visit our sister office in Bulgaria, or other locations for off-site work. Last summer we spent a week together in Greece

· Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away

· Get your own SumUp staff account and accept card payments from your friends, free of charge

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