Alle Praktikumsplätze von SumUp

Business Intelligence Intern 6 Monate Praktikum in Berlin

Aufgaben

> Your key responsibilities

· Develop procedures to increase operational efficiency and data quality (sales, support, onboarding monitoring)

· Run analysis on existing database to identify existing trends and provide strategic recommendations for future developments

· Technical administration of the Salesforce environment; tasks include customization and implementation fields, workflows, page layouts, dashboards and reports on Salesforce.com

· Technical administrator of the call centre system (Natterbox): tasks include call routine and policies, and various configuration (call menu, call reporting etc.)

· Create training materials and train users on system utilization and best practices

· Evangelize and drive user adoption across the organization

· Implement enhancements and roll out new features

· Work cross-functionally to maintain and improve our integrations with different systems

· Develop new applications in Salesforce to structure Sales and operations processes

· Providing day-to-day troubleshooting and support for our rapidly growing pool of end-users

Qualifikation

> What we expect of you

· Strong analytical ability and interest in data analysis

· Eager to learn how to work with the number 1 CRM system in the world, Salesforce (previous experience is a plus)

· Excellent project management and Excel skills

· Creativity, communicative, competence and team player attitude

· Willingness to learn and to break the norm

· Good time management and ability to work in a structured and ambitious way

· Good knowledge and working experience with complex Excel charts

· Experience in SQL is a plus

So bewerben Sie sich bei uns

Sounds exciting? Please send your CV and cover letter to careers@sumup.com. We look forward to your application!

And by the way, what you can expect from us

· The option to stay on board as fulltime employee after successful internship

· Get all the fancy gear you need to get things done. We usually offer a last-generation MacBook Pro, a noise-cancelling headset, software licenses you may need, and all the Brazilian fair trade coffee and fresh fruits you can humanly ingest.

· Our Berlin office of roughly sixty people regularly partakes in bonding activities like bimonthly brunch feasts, cocktail hours, cinema nights, as well as weekly yoga.

· You are encouraged to voice your opinion and have a direct impact on our merchant-facing products, even if your ideas are outside of your area of specialization

· Opportunity to travel to visit our sister office in Bulgaria, or other locations for off-site work. Last summer we spent a week together in Greece

· Easily get to work - our Berlin office is in Mitte: Tram and U-Bahn are literally at our doorstep, S-Bahn only 2 minutes away

· Get your own SumUp staff account and accept card payments from your friends, free of charge


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