Based in Covent Garden, the hiring company is the world’s leading provider of video solutions across web, mobile and tablet platforms for some of the biggest international brands such as Sky, 20th Century Fox and Phillips.
We are looking for an exceptional person to experience the excitement and growth in our very dynamic and fast-paced Customer Support Organization. The right candidate is a highly motivated person who has a solid technical background, specifically in web-based technologies. We are looking for someone who loves to find that needle in the haystack as much as they like communicating that find.
Positioned in the client services team the intern will be trained in in-house systems and the various products the hiring company provide to their clients. The client services team liaise with customers from a range of companies and nationalities to help optimise their experience and ensure they’re getting the most from the technology they’re suing.
In the case of clients contacting us for support the client services team will be responsible for dealing with these issues and aim to find a solution based on the training provided. Where this is not possible the issue will be sent to the tech team to be dealt with. In the meantime the client services will manage the communication between client and tech team.
As with any position there will be general ad hoc duties to be carried out including general admin tasks and preparation of documents for sales and marketing team to later use.
Working in a multinational company of this size in the busy area of Covent Garden will give the successful intern the opportunity to learn all the soft skills picked up from working in this environment. The types of skills employers look for in future career applications and even more so from a company of this size and reputation.
The successful intern will join an American tech company, widely considered to be the leaders in online video technology. With offices in America, across Europe, the Far East and Australia the intern will get a truly international experience and training, plus all the benefits that come with working for a company of this size and stature.
The role most suits a recent graduate fluent in German and looking to gain valuable commercial experience within a world leading technology company.
Ideal qualities sought for this position:
· A recent graduate or undergrad on a sandwich year
· Excellent written, oral, and interpersonal communication skills